These general conditions relate to the purchase of products, carried out remotely by means of a telematic network through the websites and related domains owned by Rovari Gioielli – Watch and Goldsmith, Registered Office Via Quinzano , 3 – 25030 Castelmella (BS) – Main shop P.zza S. Siro, 5 – 25030 Castelmella (BS) +39.030.2550215 – Email: – ​​PI 04199760986

The purchase operations will be governed by the provisions of which to Legislative Decree n. 185 of 22.5.1999, while the protection of confidentiality will be subject to the discipline of Legislative Decree 196/03.

1.1 The conditions set out in the introduction are an integral and essential part of this contract.
1.2 All contracts will be concluded directly through access by the customer consumer to the Internet site corresponding to the address, where the customer can, in fact, conclude the contract for the purchase of the desired product by carefully following the directions and procedures.
1.3 These general conditions of sale must be examined “online” by the customer, before completing the purchase procedure. The forwarding of the order confirmation therefore implies full knowledge of the same and their full acceptance.

2.1 All sales prices of the products displayed and indicated on the website and related domains are inclusive of VAT and any other tax relating to the product purchased.
2.2 The total cost of shipping to the customer’s home is borne by the customer. This cost will in any case be made known to the customer before confirming the purchase.
2.3 The purchase contract is completed by the exact compilation and the consent to the purchase manifested through the adhesion given “on line”.
2.4 The customer can pay for the goods ordered using the payment methods indicated “online” at the time of purchase.

3.1 The Rovari Gioielli – Watchmaking and Goldsmith company, owner of the website and its domains, will deliver the selected and ordered products to the customers at the address indicated by the customer when ordering, with the modalities provided by the previous article, by express courier.

4.1 Rovari Gioielli – Orologeria e Oreficeria does not assume responsibility for any malfunction due to force majeure such as accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods and other similar events that prevented, in whole or in part, to execute the contract within the agreed time.
4.2 Rovari Gioielli – Orologeria e Oreficeria is not responsible for any fraudulent or illegal use that may be made by third parties of credit cards, checks and other means of payment, when paying for the products purchased. Rovari Gioielli – Orologeria e Oreficeria, in fact, at no time during the purchase procedure is able to know the credit card number of the buyer who, via a secure connection, is transmitted directly to the manager of the banking service.

5.1 The Rovari Gioielli – Watchmaking and Goldsmith company, owner of the website and related domains, markets high quality products. The producers of these goods offer a guarantee whose minimum duration depends on the type of product purchased, in full compliance with the laws in force. The warranty starts from the day of purchase of the goods.

6.1 It is strictly forbidden for the buyer to enter false, and / or invented and / or invented data, in the registration procedure necessary to activate the procedure for the execution of this contract and related further communications
6.2 The Customer indemnifies Rovari Gioielli – Orologeria e Oreficeria from any liability deriving from the issue of incorrect tax documents due to errors relating to the data provided by the Customer, the Customer being solely responsible for the correct insertion.

To proceed with the use of the portal the Customer / buyer must:

-> Be in possession of the necessary requirements to be able to enter into binding contracts according to Italian law
-> Accept the conditions of sale in full, as well as indicated in detail in the specific paragraph
-> Provide correct and real data when registering on the site (own personal data for billing purposes, valid e-mail address) and at each stage of use of the portal (order entry, correspondence, invoicing by

By using the portal, the Customer is aware that:
He will be solely responsible for the truthfulness and correctness of all personal information entered within the portal for the management of registration and orders. The Customer must therefore promptly and in any case, before each order, update his / her data if changes have occurred.
By confirming an order placed on and its domains of ownership, he declares to have understood and accepted the conditions relating to the sales service
By registering on the portal and related domains of ownership, the Customer authorizes Rovari Gioielli – Watchmaking and Goldsmithery for the use of their personal data according to the purposes and in the manner indicated in the Privacy information, which can be consulted at the following link:
Confirmed a purchase order must keep and – automatic order confirmation email complete with all the identification data of the same.
You can withdraw from the order according to the times and methods indicated in the paragraph Returns and withdrawal from the order.

The Rovari Gioielli – Watch and Goldsmith company operates according to Italian law and, for any controversy, refers to the Court of Brescia.
Consequently, the content of the site may not comply with the provisions of the regulations applied in other countries.
Access to the website and related domains owned by countries in which its contents violate the law is prohibited. Users who access the site from these countries are aware of the penalties and legal consequences and will be solely responsible for compliance with the laws in force in the local area.

Rovari Gioielli – Orologeria e Oreficeria reserves the right to refuse orders if the partner Banca BCC is unable to receive verification from the User’s bank.
Rovari Gioielli – Orologeria e Oreficeria reserves the right to refuse orders and / or the provision of services to any person at any time.

The company Rovari Gioielli – Orologeria e Oreficeria is responsible only for the online order management function. It is forbidden to use the company Rovari Gioielli – Orologeria e Oreficeria to contravene the laws and regulations of the current Italian laws or any other state.

All information and content published on the portal are deemed necessary for the provision of e-commerce services to its customers.
All the contents relating to the products available for sale and the identification marks of the product and the company have been provided directly by the manufacturers and / or distributors, Rovari Gioielli – Orologeria e Oreficeria is not responsible for any discrepancies regarding what is reported in the technical data sheets and informative. If any inaccuracies are found, we invite Users to report them to us in order to make any corrections.

All the information contained within the portal and related property domains comply with Italian legislation, therefore their compliance with the legislation of other foreign countries is not guaranteed.

Rovari Gioielli – Orologeria e Oreficeria guarantees the implementation of all the procedures aimed at securing its portal from malware in compliance with the normal standards for the web.
Rovari Gioielli – Orologeria e Oreficeria is not liable for any loss of data, malfunctions of services, etc., attributable to the incorrect use of the portal by the User,
deactivation of cookies in the User’s browser
failure by the User to use / install suitable antivirus and protection systems on his / her internet browsing device.

Rovari Gioielli – Orologeria e Oreficeria reserves the right to modify its own web portal whenever it deems it necessary, rectifying and reviewing the contents published within it, including the present terms and conditions of use of the portal and customer information.

We recommend all customers / users to pay attention to any updates to the portal and to periodically check for any changes in the conditions of use and legal terms.


Pursuant to art. 5 of Legislative Decree 22 May 1999, n. 185 the customer can exercise the right of withdrawal, returning the goods received and obtaining a refund of the price paid.

The consumer who for any reason is not satisfied with the purchase made has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 14 days from the day of receipt of the purchased good.

To exercise the right of withdrawal, the customer must, within the period indicated above, send a registered letter with acknowledgment of receipt to Rovari Gioielli.

Anticipate the communication via e-mail to

Provide, using a courier of your choice, to ship the product carefully packaged in the original packaging and complete with all accessories, instruction manuals and everything originally contained.

To insure the shipment against theft and damage during transport and to bear the relative costs. If the returned product has not been insured for the value indicated on the invoice, in the event of damage or loss occurring during transport, Rovari Gioielli reserves the right to charge for any damage suffered by withholding them from the amounts to be reimbursed.

Indicate the relative order number and send the product to the address:

Rovari Gioielli
P.zza S. Siro, 5 25030 Castelmella (BS)

Rovari Gioielli will proceed, by bank transfer, to reimburse the cost of the goods shipped (excluding the first shipping costs) within 30 working days following the shipment of the goods by you and in any case not before receipt of the goods.